TalkTalk broadband has turnabout and has declared to show high respect to old Tiscali contracts.
Moreover, it is also planning to shift the Tiscali customers to its own network from the beginning of January. It made a statement that those customers who are not shifting to a TalkTalk package could have to pay a higher monthly fee. For example, Tiscali broadband-only customers need to pay around £19.99 per month instead of paying £14.99 in case they didn’t settle. In the beginning, it was thought that most intruded customers were far off the contract and free to switch broadband provider. It was later unveiled that few people still had months left of their contract.
TalkTalk has made a statement that it will show a high respect for all the contracts of many Tiscali customers. Also it will proffer a more effective substitute.
A spokesman stated “Customers who signed up or altered their package between September and December 2009 will be offered six months service at half price when they sign up to a new contract with TalkTalk,”.
“Those customers who do not want to sign up to a new contract will be credited for the monthly price increase until the end of their contract.”
Line rental was provided to most of the customers signing up to the Tiscali packages as part of their deal followed by the packages involving broadband, home phone and line rental at just £15.99 a month.
Michael Phillips, Broadbandchoices.co.uk product director, said: “This is great news for existing Tiscali customers who wanted to hold onto their low-cost deals for as long as possible.
“The six months half price offer is also very tempting, and TalkTalk does offer very good value in its own right, with 8Mb broadband, evening and weekend landline calls, anytime local calls and line rental for a total of just £18.48.
“Users looking for a higher-spec package can sign up to TalkTalk’s 24Mb broadband Pro, for £14.99 a month with ‘unlimited broadband’ downloads, subject to a fair usage policy, and anytime landline calls.”