Anti-piracy measures unable to dint illegal downloads

Despite of a huge coverage of anti filesharing plans of Government, the number of illegal peer to peer downloads has increased to an extent.

According to the findings of a latest research conducted by the music industry body, BPI, the levels of peer to peer (P2P) filesharing has been increased on the last six months. The pirates have made plans to enhance their downloading into 2010. A study was conducted which involved around 3,442 Brits aged 16 to 54. Out of 3,442 Brits, more than 1,000 Brits admitted that they downloaded music in illegal way. It was also found by the study that the number of people taking help of non- P2P methods for downloading music illegally online in 2009 has increased to some extent. For sharing files online, many new methods have been introduced including newsgroups, MP3 search engines and forum, MP3 pay sites, blog and board links to online digital storage sites which are commonly called as cyberlockers.

Geoff Taylor, BPI chief executive, said, “There are now more than thirty-five legal digital music services in the UK, offering music fans a great choice of ways to get music legally. It’s disappointing that levels of illegal P2P use remain high despite this and the publicity surrounding imminent measures to address the problem. It’s vital that those measures come into force as quickly as possible.

He further added “The growth in other, non-P2P methods of downloading music illegally is a concern, and highlights the importance of including a mechanism in the Digital Economy Bill to deal with threats other than P2P,” .

P2P has still maintained its popularity despite of rise in alternative downloading methods. An average of nine songs has been downloaded by the users per month followed by half of the people who download music illegally in this way once a week. A third of respondents stated that they download music by using P2P networks regularly.

A large number of warning letters has been issued by the Government  to illegal downloaders. Not only this, the Government has also warned  to disconnect repeat offenders in case levels of piracy will continue.
Although, the broadband providers are not in the favour of these measures. They think that the steps employed for identifying pirates will bring innocent users at risk of disconnection, and that the cost of policing the net might raise subscriptions by around £25 per year.
Michael Phillips, Broadbandchoices.co.uk product director, said: “Research earlier this year by think tank Demos showed that illegal downloaders could be tempted away from their P2P networks by the right kind of service. 47% of people said that they were interested in legal, paid-for music downloads – a figure that interestingly rose to 72% among illegal downloaders, who were also shown to spend the most money on legal music.
“So what is needed is legal music downloads at the right price – the Demos study found that music sales could be doubled if the price of each track was reduced to 45p – compared to 69p, 79p and 99p, which are still common prices on some websites.”

Consumers need to pay £25 per year for piracy plans

According to a statement made by the broadband providers the £500 million bill for fighting Internet piracy plans could increase broadband subscriptions more by £25 per year.

Fighting against illegal music, film and software sharing online is the main aim of the Digital Economy Bill. It has now decided to warn the consumers who will be caught using illegal peer to peer sites. Not only this, it also made a promise to throttle or even disconnect the Internet connection of the repeat offenders. For court action, personal details of suspected offenders will be offered to the right holders.

As suggested by the Impact assessments, under the new bill, Internet connection of up to 40,000 homes could be inhibited whereas the cost of letter writing may increase the individual subscriptions up by £1.40.

Thee Government has made the promise of making the copyright holders pay a fixed fee to ISPs  in order to support them to cover their costs but broadband providers are calling them for making more contribution.

Impact assessments were published alongside the Bill indicating that in the next ten years, the move would generate £1.7 billion in extra sales for the music and film industries as well as £350 million for the Government in extra VAT.

Charles Dunstone, CEO of The Carphone Warehouse and TalkTalk , told The Times: “Broadband consumers shouldn’t have to bail out the music industry. If they really think it’s worth spending vast sums of money on these measures then they should be footing the bill; not the consumer.”

John Petter, managing director of BT Retail’s consumer division, added: “Put yourself in the shoes of a small businessman who has a rogue member of staff. Your Internet access could get cut off because of the actions of one individual. It really feels like the UK is out on a limb with these proposals compared to the rest of the world.”

There are many ISPs such as TalkTalk broadband, BT Broadband, Virgin media etc who are totally against the Government’s plans. They believe that the methods adopted for finding out the illegal downloaders are not reliable at all.

Presently,  for tracking the  illegal peer to peer activity, IP address is issued to your PC when you go online. According to a warning issued by the ISPs and industry experts,  the IP addresses can easily be copied, enciphered, hidden and even hijacked which can cause disconnection of  innocent people from the net.

Michael Phillips, Broadbandchoices.co.uk product director, said: “The Government has already admitted that these measures will force tens of thousands of low-income households to give up their broadband connection – even as the Government works to increase take up in disadvantaged communities. Consumers are already facing a £6 a year increase on their line rental, and shouldn’t have to pay for the crimes of a minority of people. ”

Community project to help the Kenyans

Travel Foundation in association with travel portal Travel Weekly, organized a charity vote that was an initiative that enabled the use of safer and cleaner fuel in Kenya’s Masai village.

The union was formed in an attempt to test the travelers knowledge on safe travel and make them aware on the same. The readers were asked to cast their vote for the tourism project they would like to see receive £5,000 funding next year.

The funds will be offered for the enhancement and spread of clean travel in Masai village. The women of the village will be imparted training and equipment enabling them to create a new fuel source – cow dung briquettes.

The project is aimed at protecting the poor and vulnerable women of the village from the dangerous encounters with elephants by allaying their find for firewood. Also the briquettes made by cow dung could also be sold to tourist lodges and provide a source of earning to the villagers.

Sue Hurdle, Travel Foundation chief executive said: ‘We are delighted to be able to extend funding to the winner of the project vote – the Masai cleaner fuel project.

“This simple but hugely effective initiative brings so many benefits to local communities that have done so much for tourism in Kenya. It helps to protect the environment, prevents harm to women from wildlife whilst searching for fuel, and it provides a new opportunity for the women to increase their income from tourism, helping to lift them and their families out of poverty.

“All of the four shortlisted projects were worthy winners and we will continue our support in each of these destinations in the future.’

The project is named Masai fuel project and it is executed by Dr Cheryl Mvula from Tribal Voice Communications.

She said: “Winning this grant means that 1,000 more Masai villagers will benefit from our alternative fuel/ livelihoods initiative in Kenya.

“The women will also potentially have an important new livelihood stream selling surplus briquettes to neighboring safari lodges and camps in the Masai Mara.”

There are also a number of projects running simultaneously. These include  a fish-farming education project in Tobago; training whale shark guides in Cancun, Mexico; and supporting the lacemaking trade in parts of Sri Lanka hit by the 2005 tsunami.

Free wireless network from BE Broadband

Now the users can avail a free wireless network from BE Broadband as a  part of the Freerunner scheme. BE Broadband will offer this wireless network to around to forty-six communities which are currently not connected to Internet.

All the communities selected in the competition held in summers will be provided with a free wifi. Regardless of the Internet connections occurring in the area presently, the users can receive this free wifi for a timeperiod of around 3 years.

The CEO of Freerunner, Owen Geddes, said: “BE will be providing a broadband connection to those that don’t have any connection at all, completely free of charge as part of this project. It is incredible to think that a small piece of relatively low cost technology is going to fundamentally change nearly 50 communities across the UK.”

The communities that have been chosen for the Freerunner project are all “underserved or remote communities that desperately need access to the Internet”.

“We’re proud to be part of the Freerunner missions and agree that wifi should be more widely available,” added Tom Williams, head of operations at BE Broadband. “Freerunner’s attitude reminds me of what BE did for broadband when we created the first UK ADSL 2+ network. Our members are more likely to hang out in independent shops and cafes, so we’re proud to hook up Freerunner communities with fast and unlimited broadband.

The chosen communities include a youth club and local area in Torrington, Devon all the way north to Stromness in the Orkney Islands.

Michael Phillips, Broadbandchoices.co.uk product director, said: “The Freerunner scheme is doing a great job of getting local communities online – many of which suffer from little or no connectivity at all. And because it’s free, and focused around local community centres, churches and libraries, it will benefit even more people, many of whom might not otherwise have been able to take advantage of the huge benefits that the Internet offers.”

GO Mobile to expand in 2010

The third largest mobile phone retailer in UK has its sights set on Intek communication and expanding its retail estate to over 100 shops in the coming year

The independent mobile phone dealer based in Midlands, Go Mobile is contemplating to embrace an expansion plan in 2010. The dealer has its eyes set on expanding its retail estate to over 100 shops in 2010 following the purchase of  fellow retailer and Intek Communications for an undisclosed amount. Go Mobile has divulged that post the Intek deal, the retailer is looking forward to increase its store count by 24 shops in the South West.

Presently, Go Mobile has 80 shops that are sprawled all over UK. With this count, the retailer proudly assumes the position of third biggest independent mobile phone retail footprint in the country. While Carphone warehouse and Phones4U take the first and second position respectively.

Nil Naik, Go Mobile managing director said: “We have great innovation coupled with national marketing planned for 2010. We will expand the estate further to over 100 shops and take advantage of some industry wide changes next year.”

Manny Hussain, Intek managing director said: “This creates a unified brand of some 80 retail shops and makes absolute commercial sense for us. It provides better security and terms for our retail people and secures their futures.

“We will retain a shareholding interest but it will allow Intek to focus in 2010 on our online businesses and on our corporate sales arm, Simple Mobile Solutions – areas where we have made great strides in 2009.”

Iain Humphrey, chief executive of Go Mobile parent Shebang, said: “This decision caps off a fine year for us. It is an obvious decision and a good fit for us giving Go Mobile a nationwide brand and presence.”

Humphrey added: “Having worked closely with Intek for a considerable number of years, I felt it to be a great addition to the Go Mobile chain, which enjoyed a fantastic recovery in the last 12 months under Nil Naik and his team and invigorated our interest in retail.

“We have learnt a great deal through our experience from working closely with Orange Retail and this has equipped us to deliver the highest quality with good numbers into 2010 and beyond. We have some big ambitions and a fantastic opportunity. I now believe that a lot of people within Intek will achieve great success in this new environment and welcome them to Go Mobile”.

BT has 5 million broadband customers

With the joining of a chip shop worker, BT has now become the UK’s biggest broadband provider. It become 5 millionth broadband customer of BT.

After signing up Glaswegian chip shop worker Elizabeth Patterson as its “five-million woman”, BT Broadband has now become the biggest broadband provider in the UK. It was stated by BT that this increase of broadband is occurring fastly. In just two years, it signed up its final one million.

According to a statement made by John Petter, managing director of BTs consumer division, he was  pleased with the strong BT take-up when the number of non-fibre optic broadband customers in the UK is 14 million.

He said: “We believe bringing the content of things like iPlayer and ITVPlayer to the TV set via broadband is going to have transformational effect when we launch Project Canvas with our partners next year.”
It  has also been claimed by BT that by summer 2012, the fibre broadband will definitely reach around  12 million homes.

Ian Livingston, BT chief executive, said: “We need our politicians to decide how much of a priority fibre broadband is. BT is the only company currently planning to invest large sums in this area but we can only go so far with our shareholders’ money.”

Michael Phillips, product director at Broadbandchoices.co.uk, said: “It’s a good day for BT, which has had rivals like cable broadband provider Virgin Media and TalkTalk , which acquired Tiscali earlier this year, snapping at its heels.

“It’s taken this opportunity to push the debate on financial public sector support for Digital Britain and it will be interesting to see how the powers-that-be respond.”

British Airways signs GDS deal with Amadeus

British Airways has been in controversies for quite a long time now for its dispute between the staff members and the management. The airline has grabbed the eyeballs for a different reason now. It  announced a new GDS(Global distribution system) deal with travel IT company Amadeus on 21st Dec 09.

The deal is done for three years to 2013 and allows Amadeus to access the airline’s full content.

British Airways signed a second agreement with major GDS company in the last two months.

The airline agreed a deal in November with Travelport,  which owns Galileo, the major GDS in the UK, and Worldspan.

The deal states that Amadeus agents would be able to access the schedules, same fares, and inventory as those offered through any direct or indirect channel, distribution provider or website.

It added: “Amadeus users can continue to access and book fares and inventory that the airline makes available to the public through its internal reservation system and its consumer website, as well as through third-party sites.

“In the UK and Ireland, the opt-in levels that were established by Amadeus in 2007 remain unchanged.

John Mornement, BA’s head of selling and distribution, said: “Amadeus is a trusted and important distribution channel and we are delighted to have reached an agreement that continues to give Amadeus agents worldwide access to our fares and which reduces our distribution costs.”

Ian Wheeler, Amadeus’ VP marketing and distribution, said: “We are delighted to bring continued stability to the travel distribution marketplace. Amadeus strives to offer the widest scope of integrated content to our travel agency partners. Our customers have long told us that access to complete content is their highest priority.

“Full content agreements with carriers such as British Airways are a significant part of our ongoing mission – to provide our customers with stability and clear long-term planning.”

British Airways also declared that talks were continuing with the other major GDS, Sabre.

Azzurri enters into a contract with AA for Contact Center Solution

AA will develop, deploy and offer support solutions for the new Contact Center

The much known telecom service provider of UK, Azzurri communications, in a bid to launch a new contact center solution has entered in to a contract with AA. The latter will offer Azzurri the development, deployment and support solutions for the contact center. AA will provide service in two business streams – Roadside Assistance and Insurance – both combined in to a single integrated system.

AA will use an Avaya based platform to offer solution to the queries of the customers. The company is also seeking to improve call answer speeds for Roadside Assistance and Insurance. Azzurri said that the  new call system would be able to route calls more intelligently. With all the other basic developments, AA is looking forward to see a notable improvement in customer service especially in call answering speeds.

The service provider is keen in adopting new ways to make the system smooth for the customers. The company, in an attempt to do so has developed a new front-end application to automate and improve the identification and validation of insurance renewals. Also with the integration of self-service application with the new CTI (Computer Telephony Integration) application, the customers will not require to enter the personal identification numbers.

Jason Standerwick, Azzurri sales and marketing director said: “Contact center visualization is increasingly a very smart move for businesses to consider as they seek to enhance their customer service and competitiveness, whilst continuing to reduce costs.

“Azzurri’s customers who choose this path, like the AA, can benefit from our strong vendor relationships, our long history of consistent implementation and reliable support services and our clear commercial vision.”

Phil Buley, Acromas Group (AA’s owner) director of IT operations said: “We chose Azzurri as the commercial insight it demonstrated during the tender process really stood out. We already knew of its ability to deliver and of its excellent customer service and support through its longstanding relationship with Saga, another company within the Group, so the decision made a great deal of sense.”

Penalty for energy efficient consumers

Instead of penalizing with standing charges and tiered rates, the energy firms should reward who reduce their energy usage: Experts

In Great Britain, people who use less gas and electricity are being charged more for their energy than the ones who consume more energy.

As per Confused. com, 50 percent of best-buy energy tariffs available apply standing charges as direct fees is levied before any gas or electricity is used.

Gareth Kloet, head of energy, Confused.com commented that “in terms of standing charges, customers are charged the same for sitting in a house with just candlelight for heat and light, as customers who have the radiators on full blast, the fires roaring and all their lights on.”

Whereas tiered rates  are charged to customers by the remaining four best-buy energy tariffs. It simply means that the first units of gas and electricity used each quarter are the most expensive . In other words, it says that the less energy you use, the more it will cost the person per unit.

Kloet in his quotes said that “This is not a responsible way to do business. Energy companies should consider reversing this tariff structure with the penalty being on the higher-end consumption and reduced rates for more efficient usage.”

However, one of the industry expert said that “The customers who use the most gas and electricity are the most profitable for energy companies, so there is no incentive for the companies to penalise them and risk losing their business.”

He further said that “Unless regulator Ofgem steps in and legislates against tiered rates and standing charges, I don’t expect to see changes anytime soon.”

Besides this, he also stated that “If you are cutting your energy usage, you may benefit from a tariff that doesn’t apply a standing charge or use tiered rates.”

A word of caution here is that doing an accurate energy comparison, based on your exact usage, will help you find the best deal.”

Rise in energy bills of £4,000 by 2020

Energy price is expected to rise by 2020 for Brits living in poorly-insulated homes: Experts warning

Due to rising wholesale prices, a growing dependence on imported energy and investment in renewable energy, it is expected that price of energy will shoot up in the next decade.

It is anticipated by consumer champion Which, that by 2020, annual energy bill for a three-bedroom semi could rise to over £2,600 and families living in detached houses could be faced with bills of almost £4,000.

As per the warning of editor Martyn Hocking, Which, “Energy is going to get a lot more expensive over the next decade, so the only way to avoid bigger bills is to use less of it.”

He further commented that “The government must take urgent action to stop bills from spiralling out of control and to help consumers make their homes more energy-efficient, otherwise millions of people will be faced with crippling bills in the future.”

As per the findings of the research conducted by Which, more than 50 percent , that is 73 percent people are worried about an affordability of an increase of a third in energy prices and 28 percent people are worried about paying current bills.

One of the industry expert says that money can be saved in long run by investing in energy efficiency measures now.

One should approach his local authority to find out what energy efficiency grants are available in his area.